Feedback / Complaint Register

At Landmark Insurance Brokers, Complaints Management is viewed as a Feedback Mechanism System, where each complaint is not just a customer’s concern but also:-

* An opportunity to build credibility by demonstrating commitment and fairness.

* An opportunity to re-gauge Process Benchmarks basis customer’s expectations.

* A tool to enhance Customer Relationship Management.

Call  Our Toll Free Number : 1800 419 419 9
       (9:30 AM To 6:30 PM Mon-Sat)

       Off on Sunday and Govt. Holidays

Mail  Email : customercare@policyboss.com

Share Your Feedback or Complaint

Escalation Matrix & Resolution TATs

  1. "customercare@policyboss.com"
    (Resolution TAT is 7 working days.)
    In case no response from
    customercare@policyboss.com
    write to :
  2. "complaints@policyboss.com".
    (Resolution TAT 2 days).
    In case no response from
    complaints@policyboss.com
    write to :
  3. "headcare@policyboss.com".
    (Resolution TAT 1 day)

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