Notice for Consent to Process Personal Data

Version 1-February 2024

Introduction

Landmark Insurance Brokers Private Limited and its group entities, sister concerns, subsidiaries, affiliates (“PolicyBoss”) (also referred to below as “we”, “us” and “our”) is a conscious organization and is committed to protecting your privacy. This notice explains the data we collect from you (a) during your visit to our website - www.policyboss.com (“PolicyBoss Website”); (b) upon your visit to our mobile apps (“PolicyBoss App”) or at the time of downloading, access, use of the PolicyBoss App; (c) through our point of sales persons, motor insurance service providers who act as certified insurance salespersons to sell insurance products to you (“Indirect Collection”); and (d) through any other mode of interaction with you.

By clicking on the “I accept” button at the end of this page/or by clicking on the checkbox below, you agree to the collection and processing of your personal data for the stated purposes and in accordance with terms of this notice. If at any time you wish for us to stop using your data for any or all of the purposes specified herein, please contact us as set out below. We will stop the use of your data for such purposes as soon as it is reasonably possible to do so.

What data do we collect from you ?

Through PolicyBoss Website: We collect Personal Data (“PD”) such as, name, age, gender, e-mail, telephone number, and address. We may also collect additional PD in connection with your lifestyle preferences and health in general for the purpose of providing certain insurance related information, products and services.

Through PolicyBoss App: When you download, install and register on the PolicyBoss App, we collect PD such as, name, age, gender, email, telephone number, address, photograph, PAN Card, Aadhaar Card, education proof, bank account details, and other details as may be required to register as a Point of Sales Person, in accordance with the Insurance Regulatory and Development Authority of India’s (IRDAI) guidelines.

In addition, the PolicyBoss App transmits User’s Profile Information including Image, Phone Contacts and Call Logs with our middleware (https://horizon.policyboss.com) to enable My Profile, user’s personal information hub and Sync Contacts, a unique exclusive feature aimed at boosting overall productivity of user by showcasing agent’s customer and prospect information against synced contacts.

PD Collected through Indirect Collection: We collect Personal Data (“PD”) such as, name, age, gender, email, telephone number, and address. We may also collect additional PD in connection with your lifestyle preferences and health in general for the purpose of providing certain insurance related information, products and services.

What do we use your data for ?

Your PD is used by us to provide you information and knowledge in relation to the various insurance schemes, plans, policies and related services, available in the market for your benefit. We therefore use your PD in order to,

  • respond to queries and requests submitted by you;
  • facilitate orders or applications submitted by you;
  • use our best efforts in resolving any problems or issues in connection with the services provided by us to you;
  • offer products and/or services that may meet your needs; and
  • to carry out any obligation in relation to any agreement that you may have with us.

In particular, we and / or our authorized persons may use contact information such as email and telephone number to send you messages, emails and notifications in connection with your insurance plan, new products, promotions of related schemes, plans and policies which are offered by various insurers, provide, facilitate value added services.

We may also transfer your PD to selected third parties, such as (a) insurance companies for the purpose of facilitating the insurance related services, issuance and service of your sourced insurance policies, our affiliates, business partners etc., (b) service providers to provide you value added services. Such third parties shall use your PD only for the purposes that we have agreed with them.

You may also go through our Privacy Policy available on our PolicyBoss Website (https://www.policyboss.com/privacy-policy).

Grievance Redressal

If you find or have any grievances in relation to the collection, processing, storage, use, disclosure and transfer of your PD, or would like to discontinue our use of your PD, please contact the following:

  • Susanna Lobo;
  • E-mail: privacy@policyboss.com
  • Contact number: 1800-419-419-9

Please see further details on our grievance redressal mechanism at https://www.policyboss.com/feedback.

We will strive to address your concerns in a timely and effective manner and within the time period prescribed under applicable law. The details of the grievance officer may be changed by us from time to time

If you are dissatisfied with our grievance redressal actions or believe that our processing your PD is not in accordance with the law, you may also approach the Data Protection Board of India for redressal.